Who This Guidance Applies To If you are an employee of CS&S or hold a Ramp credit card with CS&S, follow these instructions to be reimbursed via Ramp.
If you are a contractor and don't hold a Ramp credit card with CS&S, read on. All reimbursements and payments for services should be sent via invoice.
CS&S selects payment methods that supports the widest numbers of recipients while also having lower fees. If none of the following payment methods work for you, please get in touch to discuss alternatives.
Payment Fees Note that some payment methods may have fees associated with them as recipient, and CS&S may not be able to avoid or have clarity on what fees will be incurred, as fees may differ by individual bank or country. CS&S will pay the full invoice amount but fees may be charged to receive funds. Please check with your bank or payment provider to verify fees.
Changing payment method or bank account You must notify [email protected] of any changes to payment information before the bill is sent. Please do not include this alongside your bill. If we're not notified of payment changes, payments may be sent to the account on file. Completing an updated wire form is not sufficient notification.
Where to Send Invoices
Once you're set up for receiving payment, email a single PDF to [email protected] (these emails are automatically processed and may not be read). The invoice must include all required invoice fields. Invoices that reference the grant code and additional payment information will ensure payments are processed quickly.
Any specific payment requests or payment method changes should be emailed to [email protected].
How to Prepare Your Invoice
Do not attach multiple files or receipts for a single payment. All documentation should be combined into a single PDF.
For invoices with reimbursements, the first page of the submission should be a cover page that includes the required invoice fields. Supporting documentation and receipts should be attached to the cover page and merged into one single PDF.
Please use ISO8601 or US date formats. Our system automatically reads dates based on US standard dates formatted dd/mm/yyyy, which are incorrectly processed and slow processing time. The standard formats of yyyy/mm/dd or mm/dd/yyyy are automatically recognized.
Required Invoice Fields
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